Our mission at Huckleberry (www.huckleberrycare.com) is to bring health, wellbeing, and a bit of magic to every family.

We started by improving children's sleep, and our popular app has 4.9 out of 5.0 stars on the App Store. While we will continue to build out the existing offering, we are excited to broaden our help to families into new areas, in fresh ways that make pediatric expertise accessible to all.

You would join our growing team that includes Berkeley Ph.D.s in computer science and predictive analytics, user-centric designers, and experienced pediatric experts trained in evidence-based practices.

About the Role

In this role, you will be responsible for driving and implementing research projects for our app and aid in the product life cycle, from product strategy and problem definition to iteration and evaluation. We are expanding beyond sleep into additional big challenges for parents, to create the source that parents rely on as their children grow and develop.

Huckleberry’s design team is small, and cares deeply about improving the lives of families. This means you’ll get to shape the research culture and process and get to drive meaningful product decisions.

About You

You are comfortable operating at strategic and tactical levels and will work as an individual contributor. You will interact daily with product managers, designers, and engineers and perform quick but thorough data analysis in order to create insightful and actionable findings. You will have experience applying insights to build consensus with cross-functional teams and building trusted relationships with senior product leaders. This role reports to the Head of Product Design.

  • 3+ years of end-to-end experience in all aspects of user research related to software and digital products in an embedded team.
  • Experience driving research and product roadmaps.
  • An expert at qualitative research methods such as: 1:1 interviews, need-finding, concept testing, usability testing, ethnographic studies, and remote research.
  • Experience creating and summarizing surveys.
  • Proven record of collaboration and creating positive working relationships.
  • The ability to manage ambiguity and to work autonomously.
  • A strong portfolio demonstrating past work experience and deliverables (e.g.: study plans, reports).
  • Ability to meet deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports.

Other Requirements

Must have an online research portfolio or PDF showcasing process, examples, case studies, and what you have worked on specifically.

Nice to have

  • Degree in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field
  • UX/UI design experience

Location: Southern California preferred, but open to remote within the US.

Benefits: Health, Dental, FSA, Dependent Care FSA, 401k.